Appointments

Please ring Tarporley Health Centre to make an appointment. All surgeries are by appointment up to four weeks ahead. We hold back ‘book on the day’ appointments for acute illnesses. Each person attending the surgery needs a separate appointment. If you are unable to attend, please telephone and let us know so that someone else may be offered the appointment. If you need to attend surgery urgently we will make sure that you can. However, we may not be able to offer you the time or place, or the doctor of your choice.

On-line Appointments.  You can also make your appointments on-line.  If you would like to use this service, please ask the receptionist for a registration form.  Please note that individual registration is required for each member of a household.

On-line Appointments should not be used when booking a Private Medical. This should be booked by contacting Tarporley Health Centre.

More information about our surgery hours.

Did you know that during August 2018 there were 108 missed appointments? PLEASE let us know as soon as you can if you cannot attend your appointment. Your appointment can then be allocated to someone else.

Nurse Clinician Appointments

Our Nurse clinician appointments are available on the day and in advance.  The clinics are run by a highly skilled nurse clinician who is able to help with most illnesses.  The Nurse clinician is able to prescribe and in the event that you need to be seen by a GP urgently, she will be able to arrange this.

Please do not be alarmed if the receptionist asks you for the nature of your telephone call when you contact the surgery. The receptionist is trying to ensure you are seen by the most appropriate person.

Home visits

These visits are undertaken during the course of the working day – between surgeries – for patients who are too poorly to attend surgery. If you think that a home visit is necessary, please telephone before 10.30am so that the doctors may plan their rounds. You will be asked by the receptionist what the problem is to assist the doctor in deciding the urgency of each case.

Physio First – self referral

If you are suffering from one of the following problems, you can see a physio at the practice without seeing a GP:

  • Sprains and strains
  • Joint arthritis
  • Back pain
  • Neck pain
  • Trapped nerves
  • Whiplash

Please phone the surgery to make an appointment.  If you don’t have an appointment available at our surgery you may be offered an appointment at Dr Adey’s practice or at The Bunbury Health Centre.

NHS 111 Service

If you require medical attention or advice outside our normal opening hours, please call NHS 111, who will be able to arrange local medical attention if required.

NHS 111 is also available 24 hours a day, 365 days a year and calls are free from landlines and mobile phones.

NHS 111 is a service that has been introduced to make it easier for you to access local NHS healthcare services in England.  You should use the NHS 111 service if:

  • You need medical help or advice fast but it is not a 999 emergency
  • You think you need to go to A & E or need another NHS urgent care service
  • You don’t know who to call or you don’t have a GP to call
  • You need health information or reassurance about what to do next
  • For less urgent health needs, please contact you GP or local pharmacist in the usual way

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

Extended hours

Patients now have the opportunity to book a routine appointment outside of the usual GP practice opening hours. You can book an appointment up to two weeks in advance and you will be seen by a suitably qualified health professional such as a doctor, practice nurse or phlebotomist.

To book an appointment either telephone Tarporley Surgery on 01829 733456 or call 0300 123 7743, opening hours 8.00 am to 8.000 pm (Monday – Sunday)

For Nurse and Phlebotomy appointments in extended hours, you need to telephone 0300 123 7743 direct.

Appointments are available as follows:

Monday to Friday:
18:30 to 21:30 in Chester and Ellesmere Port
18:30 to 20:00 in Helsby (2 evenings Monday and Tuesday)
18:30 to 20:00 at Tarporley Cottage Hospital (3 evenings Wednesday Thursday and Friday)
18:30 to 20:00 in Malpas (2 evenings, Monday and Thursday)
18:30 to 21:00 in Neston (2 evenings, Monday and Thursday)

Saturday:
09:00 to 14:00 in Chester and Ellesmere Port
09:00 to 12:00 in Malpas
13:00 to 18:00 at Tarporley Cottage Hospital

Sunday:
09:00 to 14:00 in Chester and Ellesmere Port
13:00 to 18:00 at Tarporley Cottage Hospital

Bank Holidays:
10:00 to 15:00 in Chester and Ellesmere Port
09:00 to 14:00 in Tarporley